Magic Brush Painting
- Trade
- Painter
- Place
- Kona, Hawaii
- What we did
- When
- Since May 2026Site live Jul 17, 2026
Their website
Byword Studio is part of Neuma Creative. We did this project under the Neuma name.
Before
“They know we’re gonna answer. They know we’re gonna be there when we say. They know we’re gonna do the job.”
Jon Hopkin, owner
Painting the Big Island since 2002, on a website from 2004. In May 2026, a search for the company’s own name didn’t bring that site up in the first thirty results.
What we built
A new brand and a twelve-page website, then the Google work every month.
The build, May to July 2026
- Logo, colors and fonts
- A twelve-page website, a page for each kind of job
- Their Google Business Profile, set up
- Review requests after every job (the review app)
- A social media guide
Every month since August
- A Google post every Monday
- A reply drafted for every new review, posted with Jon’s OK
- A short report before every invoice
The review app
After every job, the crew sends a review request from their phone.
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Review request
When a job wraps, the crew opens one page and sends the ask by text, by email or with a QR code.
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Review page
Every customer gets the same two choices: leave a Google review, or tell Jon something wasn’t right.
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Private feedback
Anything that wasn’t right goes straight to Jon’s inbox, so he can follow up and make it right.
What happened
21 of 26 spots in the top three, up from 1.
- Top three
- 4th to 10th
- 11th or lower
| Spots in the top three | 1 | 13 | 21 |
|---|---|---|---|
| Spots ranked first | 0 | 2 | 7 |
| Average rank | 9.3 | 4.7 | 2.8 |
Google Maps, “painter near me,” checked from 26 spots on land within about 8 miles of Kona, the way a customer there would search, 2026. Rankings move day to day; this is what happened, not a promise.
What Jon says
“Working with Byword Studio has been a great experience. They listened to our requests and delivered what we were needing. They helped create a new logo, website, and helped with SEO so our business is presented more professionally and is generating more leads. I would highly recommend working with Cole and his team.”
Jon Hopkin, owner